We've got your back
Your operation doesn't clock out — and neither does our support. Whether you're sizing up RushHour or running thousands of deliveries on it, help is one message away. Ask the assistant on the left, or reach a human any time.
Ways to get support
Start with the live chat — it's instant and knows the platform inside out. Need a person? Pick whichever works for you.
Live chat
The fastest way to get unstuck. Our assistant answers platform questions instantly — right here on this page.
Technical support
Hit a snag or need a hand from a human? Email our support team.
support@rushhourapp.comWhat we can help with
From your first quote to your busiest dispatch day — ask away.
Orders & quotes
Creating quotes, converting them to orders, line items, and stops.
Dispatch & routing
Building routes, assigning drivers, live tracking, and auto-reroute.
Drivers & mobile app
Shifts, DVIRs, navigation, proof of delivery, and end-of-day sign-off.
Billing & invoices
Generating invoices, recording payments, and QuickBooks sync.
Integrations
GPS/telematics, payments, accounting, tolls, and notifications.
Accounts & access
Users, roles and permissions, sign-in, and password resets.
Support FAQ
How do I get help fastest?
Ask the assistant in the chat on this page — it knows the platform and answers instantly. For anything account-specific or that needs a human, email support@rushhourapp.com.
I forgot my password — can you reset it here?
We can't access your account from this page. Use the 'Forgot password' link when you sign in at app.rushhourapp.com, or ask your company admin. Still stuck? Email support@rushhourapp.com.
Where do I report a bug or outage?
Email support@rushhourapp.com with what you were doing and a screenshot if you have one. The more detail, the faster we can help.
Do you offer onboarding and training?
Yes — hands-on onboarding is included with every plan, which is how most customers go live in about an hour. See the Pricing page for details.
Still have questions?
Ask the assistant above, or talk to our team about a demo, pricing, or migrating from another platform.