- Android: available since October 10, 2026
- iPhone: not available yet
A new look for the map, an offline notice, the order's chat from a stop, rating a stop's location, and a prompt before arriving out of order
Driver app 2.0.28 gives the map a new look: cards along the bottom show your stops and how far away each one is, a bubble over the next stop shows the planned drive time for that leg, the map buttons sit in one column clear of the cards and banners, and the arrival banner has a Reroute button. The map also tells you when your phone is offline and what is still waiting to be sent, a stop's details have a button that opens the chat with dispatch about that order, and after you complete a stop you can rate its location. If you tap a stop and press Arrived while an earlier stop is still open, the app now asks first and names both stops. On iPhone, the zoom buttons also work when your company uses the phone's built-in map, and VoiceOver reaches everything inside dialogs and pop-up panels. It is on Android in Google Play since October 10, 2026, and not yet in the App Store.
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Drivers & driver app
Open the chat about an order from a stop's details
A stop's details (the pickup or delivery card and the stop steps) have a new "Chat with dispatch about this order" button. It opens the conversation with the office about that order, starting it if there is none yet, and the conversation also shows under Messages. The button appears only when the stop belongs to an order; the existing message and call buttons are unchanged. On Android in Google Play since October 10, 2026; not yet in the App Store.
Drivers & driver app
Rate a stop's location after you complete it
The Task Completed screen now asks "How was this location?": give it 1 to 5 stars and, if you like, a note. Rating is optional and never holds you up, a stop you already rated shows your rating instead of asking again, and the rating is saved with the stop. On Android in Google Play since October 10, 2026; not yet in the App Store.
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Drivers & driver app
A new look for the map, with stop cards, a drive-time bubble and the map buttons in one column
The map has a new look. Cards along the bottom show your stops and how far away each one is in a straight line, with the next stop outlined, and the stop pins are numbered. A bubble over the next stop shows the planned drive time for that leg, or the minutes until you arrive when an arrival time is predicted; tap it to hide it. The map buttons (layers, center on your location, 3D, zoom, and route chat and rest stops when they are turned on) sit in one column that stays clear of the stop cards, banners and tab bar, and the Layers menu also offers zoom and Refresh route. The arrival banner has a Reroute button. On iPhone, the zoom buttons now also work when your company uses the phone's built-in map. On Android in Google Play since October 10, 2026; not yet in the App Store.
Drivers & driver app
The map shows when your phone is offline and what is still waiting to be sent
When your phone has no connection, a banner under the route header says so and lists what is saved on the phone waiting to be sent: scans, expenses and duty status changes. After you reconnect, a quieter line shows what is still waiting. Scans and duty status changes send by themselves when you are back online; queued expenses are sent from My Expenses (tap Retry). On Android in Google Play since October 10, 2026; not yet in the App Store.
Drivers & driver app
Arriving at a tapped stop while an earlier stop is open asks first, naming both stops
When you tap a stop on the map and press Arrived while an earlier stop is still open, the app now asks first and names both stops by their map pin numbers, for example "Stop 1 is still open. Arrive at Stop 2 anyway?". If the open stop is the pickup for the same order, it says "The pickup for this order (Stop 1) is still open. Arrive at the delivery (Stop 2) anyway?". Continue arrives as before and Cancel goes back; nothing is blocked. The arrival banner that appears when you reach a stop keeps its own prompt. On Android in Google Play since October 10, 2026; not yet in the App Store.
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Drivers & driver app
On iPhone, VoiceOver reaches everything inside dialogs and pop-up panels
With VoiceOver on, dialogs and pop-up panels read only as a single "Dismiss" button, so their titles, buttons and fields could not be reached: for example logging out, the DVIR and Hours of Service confirmations, the arrival prompts, editing a chat message, the emoji, order and duty status pickers, order details, a failed pickup or delivery, and missing or damaged items. VoiceOver now reaches each title, button and field, and the area outside the panel is its own "Dismiss" button. Nothing changes for drivers who do not use VoiceOver, and on Android TalkBack could already reach these controls. Not yet in the App Store or in any iPhone build you can install.