- Web: available since August 31, 2026
Orders awaiting your approval on your customers' dashboard, Cancel Order, and Track Live fixes
Your customers' dashboard now counts their orders waiting for your approval, and Recent Orders shows each order's status. Delete Order is now Cancel Order and can also be used from the dashboard. Track Live, the Add Payment window in dark mode and saving location details on Profile are fixed.
New1
Orders & quotes
Your customers see how many orders are waiting for your approval on the dashboard
A new Pending Approval counter on your customers' dashboard, between Draft and Unassigned, counts their orders that are waiting for your approval. Across the portal, orders in that state are now labelled Pending Approval instead of Quote.
Improved2
Orders & quotes
Recent Orders on the dashboard shows each order's status
Each order in the dashboard's Recent Orders list now shows its order status and trip status under the order number, on a computer or a phone, with the same badges as the Orders page.
Orders & quotes
Your customers can cancel an order from the dashboard, the Orders list or the order itself
Delete Order is now called Cancel Order. It is offered for drafts and for orders still waiting for your approval, and those orders now also have it in their menu in the dashboard's Recent Orders. The confirmation asks "Cancel this order?" with Yes, cancel order or Keep order, and the dashboard counters and Recent Orders update as soon as the customer cancels.
Fixed3
Orders & quotes
Track Live opens orders that load normally everywhere else
Track Live no longer stops at "We couldn't load this order." for orders that open normally everywhere else. If tracking really fails to load, a Try again button appears, and an order that has no packages yet now says so instead of showing an error.
Billing & accounting
The Add Payment window is readable in dark mode
In Invoices, the customer summary panel in the Add Payment window stayed white in dark mode, which made its text hard to read. It now follows the dark theme.
Customer portal
Location details on Profile are saved on the customer's main company address
Under Advanced on Profile, the map link, latitude and longitude could be shown from, and saved to, another address in the customer's account, such as one of their saved pickup or delivery locations. Save location details now always uses the customer's main company address.