- Web: available since October 15, 2026
Invoice items without a quantity show what is billed
On an invoice in the Customer Portal, an item line that has a price but no quantity now shows $0.00 under Amount, which is what the invoice bills for it, and the Subtotal no longer adds it. Before, its price was shown as the amount and counted in the Subtotal, so the Subtotal and the fees did not add up to the invoice total. Rate still shows the price per unit. Fee lines, the invoice total, payments and balance due, and the invoice you print or download have not changed.
Fixed1
Customer portal
Invoice item lines with no quantity show $0.00 and are left out of the Subtotal
In the items table of an invoice, an item that has a price but no quantity now reads $0.00 under Amount, as the invoice bills it. Its Rate still shows the price per unit, and the Subtotal under the table no longer adds it, so the Subtotal plus the fees equals the invoice total. Before, such a line showed its price as the amount and the Subtotal included it. Charge lines (fees), the invoice Total, Paid and Balance, and the invoice you print or download are unchanged.