- Web: available since October 15, 2026
Invoice lines show the right rate and amount
On an invoice in the Customer Portal, an item line now shows its price per unit under Rate and the quantity times that price under Amount, and the Subtotal adds up those amounts. Before, an item of quantity 2 at $84.89 each showed Rate $42.45 and Amount $84.89 on an invoice for $169.78. The invoice total, payments and balance due, and the invoice you print or download, have not changed.
Fixed1
Customer portal
Invoice item lines: Rate is the unit price, Amount is quantity times the unit price
In the items table of an invoice, Rate now shows the price of one unit and Amount shows the quantity times that price, so an item of quantity 2 at $84.89 each reads Rate $84.89 and Amount $169.78 (it used to read Rate $42.45 and Amount $84.89). The Subtotal under the table adds up the corrected amounts. Charge lines (fees), the invoice Total, Paid and Balance, and the invoice you print or download are unchanged.