- Web: available since October 14, 2026
The assistant says when AI is paused for your carrier
When the carrier's AI features are paused for the whole company, because its AI credits for the month are used up or an AI spending limit is reached, the Customer Portal assistant now says "The AI assistant is temporarily unavailable for this company." instead of a generic error. It needs RushHour platform 0.3.240, coming in the next platform release; until then the assistant behaves exactly as before.
Improved1
Customer portal
A clear message when the assistant is paused for the carrier's company
When the carrier's AI features are paused for the whole company, because its AI credits for the month are used up or an AI spending limit (the company's own or RushHour's) is reached, the assistant in the Customer Portal now says "The AI assistant is temporarily unavailable for this company." instead of "Something went wrong. Please try again." It says the same when the credits run out or a limit is reached in the middle of an answer. Customers cannot fix this themselves, so the message does not ask them to buy or change anything. Your own daily assistant limit keeps its own message, and every other error is shown as before. It needs RushHour platform 0.3.240 (the next platform release); until then the assistant behaves exactly as before.
- Needs platform 0.3.240 or later