- Web: available since September 27, 2026
Your customers can subscribe to their orders' tracking links
This release adds a Tracking links option to Settings → Notifications, so your customers can get their orders' tracking links by email, in the portal's notification bell, or both. The option appears once you send tracking links automatically, which becomes available with the next RushHour platform release. Until then, nothing changes on your customers' screens.
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Customer portal
Your customers can get their orders' tracking links by email or in the notification bell
Settings → Notifications has a new Tracking links row. Your customers can switch on Email to get their orders' tracking links in their inbox, In-app to get them in the portal's notification bell, or both; both are off until they turn them on. Each order's link is sent once, when the order reaches the point you choose, so customers get links only for orders that reach that point after they switch the row on. The row appears only when you send your customers their tracking links automatically, which becomes available with the next RushHour platform release.
- Needs platform 0.3.206 or later