Pedidos y cotizaciones
Send customers a proof of delivery PDF from an order or delivery stop
Open Proof of Delivery from a booked order's actions menu or a delivery stop's menu on the dispatch board to print, download or email a PDF with arrival and departure times, driver, truck, delivered items and, when captured, GPS location, signature and photos. Turn on Email proof of delivery on completion in Settings → Driver App → Features to send it to the customer when a driver completes a delivery in the driver app. From an order you pick the Billing copy or a Delivery copy, as with the Bill of Lading, and blind stops print blind as they do on the Bill of Lading.
Pedidos y cotizaciones
Share tracking links so customers can follow a shipment on a map without logging in
Turn on Settings → Tracking Links, then copy a link from an order or route menu, or email it from the order's Tracking tab, which also counts opens and lets you revoke it. The page shows your company details and each stop's status on a map, never prices. While the load is moving it adds the next stop's estimated arrival and, as you choose, the truck's approximate area, its live position on the way to the shipment, or only the last completed stop. Links expire after the lifetime you set.
Facturación y contabilidad
Settle driver and carrier pay from a new Payouts page in Accounting
A new Payouts page in Accounting, open to company admins by default, lists the routes you add for each driver and outsource carrier (Generate missing routes adds them for a period), with each route's payout amount, what has been paid and what is still due. Enter route payout amounts and record payments, or group a provider's unpaid routes for a period into a settlement and pay it in full or in part. Print, download or email each settlement's statement, and export a year-end summary of payments per provider to CSV. A period follows the work: a route is listed for the stops its driver did in that period, by your local date, however long ago the route was created. Each settlement covers only its period's stops, at the amount you enter for that period, so the next settlement picks up only the next period's work.
Cumplimiento y seguridad
See every driver's remaining Hours of Service time on one board
A new Hours of Service board shows each active driver's duty status, drive, 14-hour shift and cycle time left, time until their next required break, and today's warnings and violations. It flags who will run out of hours within 2, 4 or 8 hours if their status stays the same, and clicking a driver opens their last 8 days. Open it from Drivers → Compliance or Reports; admins can give other roles access. The board appears while Hours of Service (HOS) is on in Settings → Driver App → Features.
Cumplimiento y seguridad
See and answer driver-reported issues on a new Issues page
A new Issues page, opened from the Drivers page or Reports, lists what drivers report from the driver app, such as truck defects, safety concerns, wrong addresses and missing paperwork. Filter by category, urgency, status, driver, truck or date, see photos and location, reply to the driver and update the status. Settings → Fleet also shows how many open truck issues each truck has.
Plataforma
Email customers automatically when a driver arrives at or leaves a stop
Under Settings → Customer Notifications you can email the customer an order is billed to when the driver arrives at or leaves one of its stops, pick which details each email shows and in what order, and preview it. On a customer's Notifications tab you can override these defaults, choose different recipients and see who will receive the emails. Both emails are off until you switch them on.
Integraciones y mapas
Create API tokens to connect other systems to RushHour
Company admins can now create API tokens under Settings → API Tokens, so another system can use the RushHour API without signing in. Each token acts as the person who created it, with only the roles they pick, and can be set to expire after 7 days up to a year, or never. A token is shown only once, the list shows when each was last used, and any token can be revoked. A token can use AI features only while Allow API tokens to use AI features is on in Settings → AI Usage, which is off by default.
Reportes y análisis
Run 18 built-in reports from a new Reports page and export them to CSV
A new Reports page in the sidebar has 18 built-in reports on revenue, receivables, operations, sales, pricing and costs, such as AR aging and driver productivity. Set dates or options, run a report and export the rows to CSV. Company admins can run them all; other roles can be given the View reports permission, but the money reports also need invoice or expense access and the rest stay admin-only.
Portal de clientes
See each customer's Customer Portal access status and disable access when needed
A customer's status now reflects its Customer Portal access: Open with no portal login, Pending while invites wait to be accepted, and Active once a login can sign in. Existing customers are updated to match, so those without a login show Open. Users with the Delete Customers permission can Disable a customer from its profile, which locks out all its portal logins until someone selects Enable.
Facturación y contabilidad
Invoices flag charges that still need an amount before approval
Charges from a charge type with Enter Amount? ticked and no price per unit now show Amount Pending in the Company Portal's invoice preview and editor instead of a zero amount, and a Billing review required warning appears on the invoice and its order. The Company Portal won't approve the invoice, or take a payment that approves it, until you enter a price for each pending fee, or 0 for a fee you don't charge, in the popup that opens from the warning or from Approve. Credit lines keep their amount, and invoices that are already approved show their amounts and take payments as before.
Facturación y contabilidad
Customers can pay invoices by card from a secure link, without logging in
Approved invoices with a balance due now offer Copy pay link and Send payment link in Accounting, and their emails include a Pay online now link. Your customer pays the balance by card on a secure page without logging in, and the payment is recorded against the invoice. Needs a connected Cardknox account; payment links are on by default and can be turned off in Settings → Billing → Payment links. A link stops taking payments once its invoice is paid or replaced by a newer invoice, and the page tells your customer why.
Plataforma
Branded emails with your logo, and a new page to edit each email's wording
Emails to your customers, drivers and team now use a new layout with your logo, accent colour and contact details. Under Settings → Email Templates, admins can edit each email's subject and content, preview it, send themselves a test or reset it to the default. Branded emails are on by default; turning them off returns to the previous plain format, though emails you have customised keep your wording. Invoice emails print your own payment instructions, for example how to pay by bank transfer. An admin sets them under Settings → Billing → Invoice Payment Instructions; when the field is empty, invoice emails print none. With branded emails off, a subject or content you have not customised is sent in the previous plain format.
Pedidos y cotizaciones
Print BOLs and labels for many orders at once from the Orders list
Tick two or more orders on the Orders list, open the … (Actions) menu at the right of the toolbar and choose Print BOLs & Labels, Print BOLs or Print Labels to print them all in one print job, up to 50 orders at a time. This needs the View BOL permission. The … menu on the Orders and Quotes lists now stays visible, and until two rows are ticked it explains that bulk actions need at least two.
Plataforma
Email each order's tracking link to your customer automatically
Turn on Tracking link emails in Settings → Customer Notifications, with Settings → Tracking Links on, to email each order's tracking link to your customer once, at the step you choose: driver assignment, booking or pickup. By default it goes to the order's contact email, or else to the customer's arrival and departure email addresses. To leave out a customer, choose Don't send on its Notifications tab. Links sent this way stay valid until the order is delivered, for up to a year, and then for the lifetime set in Settings → Tracking Links.
Despacho y rutas
See a past day's routes on the Dispatch board, including completed and archived ones
Pick Yesterday, next to Today and Tomorrow, or any past date on the Dispatch board to see that day's routes, including Completed and Archived ones, with every stop planned, assigned or confirmed that day. The Completed Routes switch starts on for past days; turn it off to see only routes with open stops that day, as before. It needs the Route History permission, and a banner warns that editing these routes can reopen a finished route.
Cumplimiento y seguridad
Choose how long driver GPS history and deleted drivers' details are kept
Settings → Profile has a new Driver data retention section. You can choose how many days of driver GPS history to keep, and whether to erase the personal details of drivers your staff delete once a waiting period has passed. Companies already on RushHour keep how this works today: GPS history older than 90 days is deleted, and drivers your staff delete are erased after a 30-day waiting period, during which they can still be restored. That includes drivers deleted before this release. You can change both here. For companies that join after this release, both start off: a driver your staff deletes stays archived and can be restored, and erasure, once turned on, applies only to drivers deleted from then on. Turning erasure off and on again starts afresh. When drivers delete their own account in the driver app, their details are erased after the waiting period by default, including drivers who asked before this release.
Pedidos y cotizaciones
Record customer work days and shipping and receiving hours, shown on order stops
Customer records now hold work days and separate shipping and receiving hours, set when you create a customer or on its Company information tab. Existing customers start with Monday to Friday, and hours can run past midnight. Pickup stop forms show the customer's shipping hours and delivery stop forms their receiving hours, and hovering the customer name on an order stop shows all their hours.
Integraciones y mapas
Connect your own TollGuru account to add toll costs to priced orders
Add your TollGuru API key under Settings → Integrations, and the tolls on a route are added as a Tolls line when an order is priced. Test connection checks the key without saving it, and the TollGuru card shows whether orders are currently priced with toll costs. The saved key is masked and never shown in full in the browser.
Pedidos y cotizaciones
Company admins can record an order's buying price and see its margin
In the price box of a saved quote or of an order that isn't closed, in both the Old UI and the New UI, company admins can switch between the selling price and the buying price (what you pay whoever hauls the load), enter the buying price with the edit icon and save it straight away. An info icon beside the price shows the line-haul margin: the selling price minus the buying price. Other users don't see the buying price.
Integraciones y mapas
See which invoices and payments didn't reach QuickBooks, and send them again
If your company has connected QuickBooks, a new Sync health tab under Settings → Integrations lists invoices and payments with their export status, attempts and last error, and lets you send them again. If the connection expires or is disconnected, a banner links you to reconnect and your team is notified. Closing that banner hides it for 24 hours in every open tab, for you and the current company only; it comes back at once if the connection breaks again.
Choferes y app de choferes
A company-wide drivers' chat shared by all your drivers and the office
Each company now has one drivers' chat that all of its drivers and the office share. Drivers on the latest driver app see it in their chats, can read and post there, and get notifications once they have opened it. Your team finds it under Inbox → Chat on the All tab once any driver has opened their chats.
Pedidos y cotizaciones
Spot addresses saved under the wrong country on customers and order stops
A warning icon now flags an address that seems to be outside the country it is saved under, such as a New Jersey street address set to another country, which can make an order look international. It appears next to Country in a customer's Company information and on pickup and delivery stop forms, and on an order's stop cards. Hover it for details; nothing is changed automatically.
Despacho y rutas
Keep earlier days' confirmed stops in a route's Confirmation History
A route's Confirmation History can now keep earlier days' confirmed stops. In Settings → Profile → Dispatch route history, keep the last 1 to 365 days or every confirmed stop while the route exists (default: today only). Or set Route history, in the same section or in Settings → Driver App → Preferences, to Until the last stop is confirmed: an open route keeps up to 31 days, and confirming its last open stop in the Portal completes the route, which stays completed unless you choose Continue the route.
Despacho y rutas
See a route's trip history for the dates you pick, with each stop's assigned, confirmed and departure times
Open Trip History from any route card's menu on the Dispatch board, in the New UI and the Old UI, or double-click a route card in the New UI, to see the route's status, truck and driver with their IDs, creation time and stop counts. Each stop shows whether it is a pickup or a delivery, its Pickup # or Delivery #, when it was assigned (for a stop moved to this route from this release on, when it reached this route), when a transfer or hub leg was created, and its planned, arrival, confirmation and departure times, where recorded, and you can filter the stops by order number. The panel opens on the board's date or date range; choose From and To dates, a range of up to 31 days, to see another period, and the Assigned Stops and Confirmed Stops counts cover only stops assigned or confirmed on those dates. Switch to Whole route to see every stop over the route's lifetime, with when the route started. It also shows when the route got its driver and was archived, recorded from this release on. Confirmed stops need the Route History permission. View in Dispatch on a closed order opens the board on the days its stops were confirmed.
Despacho y rutas
Undo a stop on a completed route without reopening it for the driver
When you undo a pickup, delivery or order from the order page or Orders list and its route is already Completed, you can choose Keep Completed: the stop reopens on that route without notifying the driver, and you confirm it again yourself. Give back to driver returns it to the driver as before. Open Completed Route then shows it on the Dispatch board, and users allowed to archive routes can restore it.
Despacho y rutas
Choose whether Assign Transfer also moves an order's other deliveries from the same driver
Turn on Transfer all deliveries from the same driver in Settings → Systems → Order, and Assign Transfer also moves the order's other not-yet-started deliveries on the receiving driver's route through the same transfer point, when their freight comes only from the driver handing over. It is off by default, so only the delivery you pick is transferred and the others can use their own transfer point and date.
Pedidos y cotizaciones
Filter the Orders and Quotes lists to regular or Air/Port orders
You can now filter the Orders and Quotes lists to regular or Air/Port orders, whose stops are in two or more countries, with the Old UI tabs (the Air/Port tab shows a count) or the New UI Shipment Type menu or filter panel. Order Dashboard counts follow your choice. While you create an order or quote, a notice offers to switch it to an Air/Port or regular order when its addresses call for it.
Portal de clientes
Reset a Customer Portal user's password from the Customers list or a customer's page
Company admins can now reset a Customer Portal user's password from the … menu on the Customers list, the new Actions menu on a customer's page or the Customer Portal Access window; the user is signed out and emailed a link to set a new one. These menus also offer Resend invite and Disable or Activate portal access, and Invite to Portal reads Manage portal access once a customer has portal logins.
Despacho y rutas
Plan routes side by side on a new Driver Board in Dispatch
Switch Dispatch to Driver Board, in the New UI or the Old UI, to see the Unassigned panel next to a full-height column for each route you add, and drag stops between them with the same rules and prompts as the regular board. Add routes with the board's + button (an active route, or a driver to create a new route for) or with Add to Board in a route card's menu; the board keeps up to 50 routes for you, and pinned columns stay in view while you scroll sideways. New UI columns show each stop on a compact card with order number, customer, pallets, cities, time, priority and indicator icons, with details on hover, and the Old UI gets a header button that puts the Unassigned panel on the left or the right.
Despacho y rutas
Filter the Dispatch board by route status
A Route Status filter next to the Completed Routes switch on the Dispatch board, in the New UI and the Old UI, shows Active, Pending, Completed or Archived routes in any combination, and clearing it shows every status. Completed covers finished routes. Archived covers routes closed with the older Archive action, which the board used until April 2025, and lists them only for users with the Route History permission. The board opens on Active and Pending, as before, a past day opens with every status, and the switch now turns the Completed and Archived options on or off together. Except on past days, your choice stays in the page address, so a reload or a shared link keeps it.
Despacho y rutas
Filter the Dispatch board by a single day or a date range
The Dispatch board, in the New UI and the Old UI, now has one date control for a single day or a date range. It offers Yesterday, Today and Tomorrow, then this or last week, month or year and All Times, a Single day calendar and a Date range calendar, and arrows that step to the previous or next day or period. The routes, their stops, the Unassigned panel and Driver Board columns follow the chosen dates, a range that has already ended opens the same past-day view as an earlier date, and the dates stay in the page address, so a reload or a shared link opens on them. In the Portal's date range pickers, clicking a single date and then Apply selects just that day, and the Orders list's date filter now also offers Tomorrow.
Despacho y rutas
Ask the AI assistant which route should take an unassigned stop
Order cards in the Dispatch board's Unassigned panel now have Ask AI next to Find Route; in the Old UI list view it is in the card's … menu. It opens the AI assistant on that stop: the assistant ranks the routes that can take it, with the same extra distance Find Route shows, explains its pick and answers follow-up questions, then proposes the assignment on a card that changes nothing until you click Apply. The order then goes on that route with the same checks as Find Route, and Undo is offered if the order had nothing on that route before.
Facturación y contabilidad
Save turns orange when you change something an order's invoice is built from, and blue again once you save
When an order already has an invoice, Save now turns orange after you change something the invoice is built from, with a tooltip saying how the invoice gets updated: by saving, when the order is completed, or with Update Invoice. In the New UI that means the side panel (customer, contact, PO and tracking numbers, shipment type, pricing and attachments), with Edit turning orange in view mode, and in the Old UI also stop changes such as items and allocations. Changes to the order's date or notes don't count, invoices already exported to QuickBooks are never flagged, and for invoices created before this release Save is orange only until the order is saved. Save turns blue again once you click it, even when that save does not rebuild the invoice, and turns orange again only when the order changes after that; the colour is the same for every user and after a reload. While the invoice is still out of date, the tooltip saying how it gets updated stays on Save, even when Save is blue.
Despacho y rutas
New setting: block confirming a delivery until its pickup is on a route
Settings → Profile → Order Info has a new option, Block confirming a delivery until its pickup is on a route, which is off by default. Off keeps today's behaviour: a dispatcher who confirms a delivery whose pickup was never put on a route is warned and can still confirm it, and drivers confirm as before. When it is on, such a delivery can't be confirmed on the Dispatch board, on the order screens, in the driver app or in Telegram until the pickup of its items is assigned to a route, and the disabled Confirm button says why. Closing the order is never blocked.
Facturación y contabilidad
A QuickBooks-style invoice editor and invoice page in the New UI
The new interface has a QuickBooks-style invoice editor and invoice page. Invoices downloaded, printed or emailed from it use a new layout: sender and Bill To side by side, one Items and Fees table, and tax in the totals. In the editor, Set Default asks you to confirm, like Set Default in the order's Invoices list, and it is locked on a new invoice and while the order's default invoice is approved or already sent to QuickBooks or by email. Adding billable waiting time to a new invoice no longer stops it from saving. When an invoice has a line with a negative amount, such as a discount, credit or "Paid" line, which the Invoice total does not count, the invoice page, the editor and the invoices they produce leave out the Subtotal and the Total of the Items or Fees group that holds the line, because those did not add up to the Invoice total. Every line, the tax, the Invoice total and the balance due stay as they were.
Choferes y app de choferes
Driver chat gains reactions, threads, voice messages, calls and secret chats
With the driver app update that adds them, drivers can edit and delete their own messages, react with emoji, reply in threads, add group members and set a group's photo, name and auto-delete, send documents and voice messages, share their live location, reference an order, see link previews, make voice and video calls to other drivers and start secret chats. Secret chats are end-to-end encrypted between drivers, so the office cannot read them.
Choferes y app de choferes
@mention drivers and colleagues in driver chats
Office users can now @mention drivers and colleagues in driver chats. A mentioned driver gets a 'mentioned you' notification even if they muted the chat, and a mentioned office user gets a highlighted notification.
Facturación y contabilidad
New setting: leave transfer hubs off invoices with Invoice include Transfer
New setting in Settings → Systems → Order: Invoice include Transfer. It is on by default, so invoices stay exactly as they are. Turn it off to bill each item from its original pickup to its final delivery without the transfer hub's address: transfer legs are combined into one line, fees and waiting time recorded at the hub keep their amount but show no address, and the invoice editor's Fee Address list leaves the transfer stops out. The Fee Address list also names every stop that shares an address.
Pedidos y cotizaciones
New setting: allow one Full Load per order
New company setting in Settings → Profile → Order Info: One Full Load per order. It is off by default: Add Pickup and Full Load stay available as before, and the order screens only show a warning when a Full Load order has another pickup. When it is on, an order with a Full Load pickup cannot take another pickup, and Full Load cannot be chosen next to other pickup items; the order screens disable those buttons and say why, and such a save is refused. Orders that already have more than one pickup keep saving, as long as no pickup is added.
Choferes y app de choferes
Edit, react, reply in threads and send voice messages in the Company Portal's driver chat
Company Portal driver chat: edit your own messages, react with emoji, reply in threads, and send voice messages and order cards. Shared locations, orders and link previews now show as cards. A new info panel lists the members, with who is online, and the photos, files, voice messages and links shared in the chat. Company admins can add drivers to a group from it. Messages can be copied, files downloaded, and text, locations and order cards forwarded to another chat. The inbox list says what a message without text contains.
Despacho y rutas
Choose what the Dispatch board's date applies to, and find a route by its number
Next to the date control on the Dispatch board, in the New UI and the Old UI, a Date applies to menu sets how the selected dates pick routes. Any Stop works as before and stays the default. Route Start lists routes whose first pickup falls on the selected dates (for a route not finished yet, its first pickup still to do). Planned Pickups and Planned Deliveries list routes with a pickup or delivery still to do that is planned by the last selected day, late ones included. Route Lifetime lists the routes that existed on one of the selected days, from when they were created until they were completed or archived, whatever their stops' dates. The menu works while a date is selected, your choice stays in the page address, and the Driver Board columns follow it. Searching the board for a number such as 733 or #733 now also finds the route with that number, and its card shows the route's stops rather than only the orders matching the number.
Plataforma
See your subscription plan and usage, and switch plans, in Settings → Subscription
A new Settings → Subscription page lists the plans your company can choose, each with its monthly price, one-time onboarding fee, included office users, drivers and orders, features and overage prices, and marks your current plan. A company admin moves to another plan by switching it on and confirming; other office users see the page read-only, and free plans say Contact us. The page also shows your usage against the plan's limits and when the monthly order count resets. When about 10% or less of an allowance is left, a counter appears next to New Order, Add Driver and Add User; if your plan enforces its limits, those buttons are disabled once a limit is reached, otherwise nothing is blocked. Profile → Plan Details → Change Plan now opens this page. The counter reads, for example, Order limit reached, update your plan, and opens Settings → Subscription when clicked, and the order counter also shows on the Quotes list. If your plan enforces its limits, Approve Quote, Repeat Order and saving a draft under Orders are also disabled once the monthly order allowance is used up; New Quote stays available because quotes are not counted.
Facturación y contabilidad
Vehicle cost per mile for the fleet and each truck, and an Expenses page for every truck
Settings → Expenses → New Trucks now shows the fleet's vehicle cost per mile (fixed and variable costs, without fuel and tolls) over the last 6 full months, calculated from the truck costs and the Miles entered there; it shows Not available when no miles are entered. In Fleet, each truck's menu has a new Expenses page with that truck's cost per mile next to the fleet's, a month-by-month split that says why a month was or was not counted, and the truck's New Trucks values (month, Finance, Odometer, exclude expenses, save). The Edit Fleet window also has an Expenses tab, and a truck's name on New Trucks opens its page. The figure changes no price unless Classic pricing uses it. Available to users who can view expenses. On New Trucks, values now stay in their own month in every time zone, a typed value no longer shows 0 after you click out of the cell, the grid keeps showing the current values while a month or a save loads, an Exclude Expenses period starts in the month you picked, and the Odometer tab warns when a truck has miles for a month but no fuel entered. Each New Trucks value can now be One-time or Recurring, with an optional end month (new Maintenance, Tolls and Other values start as One-time), and an "All values" window lists every value a truck has had in a column. Approved truck expenses from driver receipts, Transactions, the Recurring tab and imports now count in the month of their date: they show under the cell and are included in the totals and the vehicle cost per mile. Expenses waiting for approval, or rejected, are not counted, and miles come from the Miles column only. A Cost settings tab in Settings → Expenses → Setup sets whether fuel and tolls count in the cost per mile (off by default), where Classic prices take their Vehicle charge from (the Trucks tab by default) and how an order's estimated cost is calculated. Company admins also see an order's estimated truck cost and line-haul margin when hovering over the margin icon in its price box.
Plataforma
A Back button returns to the screen you came from, lists come back as you left them, and you can choose how a clicked record opens
Record screens (orders, quotes, invoices, customers, drivers, outsource companies, the Fleet and Expenses truck pages, Settings → Users → Roles and Permissions, and the document editor) now show a "Back to <screen>" button, such as Back to Dispatch, when you opened them from another screen. It works in step with the browser's Back and Forward buttons, and going back to a list brings back its page, sort and scroll position, plus the filters and search on the Orders, Quotes, Customers, Drivers, Outsource and Invoices lists and the selected route on the Dispatch board. Settings → Systems has a new "Record click opens" option that sets what a normal click on an order, quote, invoice, customer, driver or outsource company in its list does: open it in a new tab in the background (the default, as before; if the record is already open, its tab is shown), in a new tab you switch to right away, or in one reused tab. Ctrl/Cmd-click, a middle click or the new Open in new tab menu item always open a separate tab in the background, and a record you are editing always keeps its own tab. On an invoice, Linked Order opens in the same browser tab, and a new Order Invoices link opens that order's invoices.
Plataforma
Set daily and monthly AI spending limits for your company in Settings → AI Usage
Settings → AI Usage has a new AI spending limits card that shows today's and this month's estimated AI cost against the limit that applies. Company admins can set a daily and a monthly limit in US dollars; your company has no limit of its own until you set one. Once a limit is reached, AI features such as the AI assistant and voice transcription pause until 00:00 UTC for a daily limit, or until the 1st of the next month (UTC) for a monthly one, and the AI assistant shows why instead of leaving your message unanswered. A limit set by your plan or by RushHour can also apply, and the strictest one wins. Requests made with an API token can use AI features only while Allow API tokens to use AI features is on, on the same card; it is off by default, and a company admin can turn it on when your plan allows it.
Plataforma
Starter, Growth and Pro plans include monthly AI credits, and company admins can buy more in Settings → AI Usage
AI features such as the AI assistant now use AI credits. Starter includes 15,000 credits a month, Growth 30,000 and Pro 50,000, and the included credits reset on the 1st of each month (UTC). A new AI credits card in Settings → AI Usage, also shown in Settings → Subscription, shows this month's included, used, purchased and remaining credits. A company admin can buy packs of 1,000, 5,000 or 25,000 credits, paid once through a secure Stripe checkout, at $10 per 1,000 credits on Starter, $9 on Growth and $8 on Pro, plus tax where it applies; where buying online isn't available, the card says to contact RushHour once the credits run low. Purchased credits are used after the month's included credits and never expire. If a pack's payment is refunded or disputed, the credits that the returned amount paid for are removed automatically, but never more than the purchased credits you still have, so credits already used are not taken back. If the refund fails or is canceled, or the dispute ends in RushHour's favour, those credits are returned, and company admins see each change under Recent purchases on the AI credits card. When the credits run out, AI features, including voice transcription, pause until the included credits reset or more are bought, and the AI assistant says why. Settings → Subscription also lists each plan's monthly AI credits and its price for extra credits. AI requests paid with your company's own AI provider key (Bring Your Own Key) use no credits, and a company without a plan, or on a plan without AI credits, has no AI credit limit unless RushHour sets one.
Plataforma
Bookmark any page or filtered view, and reopen it from the top of the sidebar
Click the star beside a page's title to bookmark the page, including the filters you have applied, such as the Dispatch board's date and zone. Bookmarks appear at the top of the sidebar, where you can rename, reorder or remove them, and a saved view with dates keeps them relative to today unless you choose to keep the exact dates. Each user has their own bookmarks in each company, up to 30. A company can turn bookmarks off for all its users in Settings → Systems, which hides the star and the bookmarks without deleting them. Each entry in the Settings menu now also shows an icon.
Plataforma
Buy Starter, Growth or Pro online, starting with a 30-day free trial
Starter, Growth and Pro can now be bought online on rushhourapp.com/pricing, and every plan except Enterprise starts with a 30-day free trial. Starter is $299 a month or $2,699 a year, Growth $599 or $5,399 and Pro $999 or $8,999, plus sales tax or VAT where it applies, calculated at checkout, and each plan includes monthly AI credits: 15,000, 30,000 or 50,000. You enter a card at checkout, but your plan is not charged during the trial; when it ends, the card is charged for your plan, monthly or yearly as you chose. A company admin can cancel any time before the trial ends under Settings → Subscription → Manage billing, and then you pay nothing. The one-time onboarding fee ($299, $599 or $999) is not charged to the card: RushHour invoices it separately after the trial. Checkout runs on Stripe, which sells the plans as the merchant of record through its Link service, so your receipts come from Link. After checkout you finish creating your RushHour account at app.rushhourapp.com with the same email, and your company is active straight away; new companies now sign up this way. Enterprise stays with our sales team. If a subscription bought online later ends unpaid or is canceled (a trial canceled early counts once the trial is over), your office staff can no longer create new quotes and orders; everything else keeps working, including existing quotes and orders. A company admin turns it back on under Settings → Subscription: pay the open invoice in Manage billing, or restart the subscription (charged straight away, with no new trial). Your drivers and customers are never refused, and companies that did not sign up online are not affected at all.
Portal de clientes
Your customers can subscribe to tracking links in the Customer Portal
In the Customer Portal's notification settings, your customers can turn on tracking links to get each order's link by email or in the notification bell, when your company sends tracking links automatically and the Customer Portal role has View Orders from own account (Settings → Roles).