- Web: disponible desde el 13 de octubre de 2026
Customers see a notice while their carrier's RushHour account is locked
The Customer Portal now shows a short notice at the top of every signed-in page while the carrier's RushHour account is locked because its online RushHour subscription is no longer paid. The notice says the company account is locked and that requests may take longer to process; customers can still sign in and use the portal as before. It needs RushHour platform 0.3.236 or later, which has been in production since October 16, 2026.
Nuevo1
Portal de clientes
A notice when the carrier's account is locked for an unpaid subscription
While a carrier's RushHour account is locked because its online RushHour subscription is no longer paid, every signed-in page of that carrier's Customer Portal shows a notice at the top: the company account is locked at the moment, so requests may take longer to process. It is information only: customers can still sign in and use the portal as before. The portal checks again every five minutes while it is on screen and when the customer comes back to it, so the notice goes away on its own after the carrier pays. Carriers whose account is not locked, and carriers that do not pay through an online RushHour subscription, see no change. It needs RushHour platform 0.3.236 or later, which has been in production since October 16, 2026.
- Requiere la plataforma 0.3.236 o posterior